At SkillRise, we are committed to protecting the privacy and personal data
of our users, clients, and visitors. This Privacy Policy outlines how we collect, use, store, and
safeguard your information in compliance with the General Data Protection Regulation (GDPR) and
other applicable European privacy laws. By interacting with our website, registering for our
services, or contacting us directly, you consent to the practices described below.
1.
Information We Collect
We collect personal data to deliver our services effectively. The
types of information we collect include, but are not limited to:
Personal Identifiers: Name, email address, telephone number, billing address, company name,
job title
Account Information: Login credentials, preferences, and service history
Payment Information: When applicable, securely processed through third-party providers
Device and Usage Data: IP address, browser type, operating system, referring URLs, and
activity on our website
Communications: Emails, feedback, and correspondence submitted by users
2. How We Use Your Information
We use the data collected to:
Provide access to our training programs and educational resources
Customize your learning experience and program recommendations
Respond to inquiries and provide customer support
Improve the functionality and content of our website
Send newsletters, course updates, marketing materials, and event invitations (only with your
consent)
Process payments and maintain business records
3. Legal Basis for Processing
Our processing activities rely on one or more of the
following legal bases:
Your consent for communication and marketing
Contractual necessity to provide services you've requested
Our legitimate interest to improve our services and understand our users
Legal obligations that require us to retain and disclose certain information
4. Data Retention
We retain personal data for as long as necessary to fulfill the
purposes outlined in this policy, or as required by applicable law. You may request deletion of your
data at any time, subject to legal and contractual obligations.
5. Sharing and
Disclosure
We do not sell or rent your personal information. However, we may share your data
with:
Third-party service providers (e.g., payment processors, cloud hosting)
Regulatory bodies or legal authorities when required by law
Business partners only with your express permission
All third parties are required to comply with data protection obligations aligned with
GDPR.
6. International Data Transfers
If we transfer personal data outside the
European Economic Area (EEA), such transfers are safeguarded with appropriate legal mechanisms such
as standard contractual clauses.
7. Your Rights
Under GDPR, you have the right
to:
Access your personal data
Rectify inaccurate information
Request erasure (right to be forgotten)
Restrict or object to processing
Request data portability
Withdraw consent at any time
To exercise any of these rights, please contact us at [email protected].
8. Data Security
We
implement strict security protocols to protect your data against unauthorized access, alteration,
disclosure, or destruction. This includes encryption, secure servers, and limited access to personal
data.
9. Cookies
Our website uses cookies to improve your browsing experience and
gather analytical data. You may configure your browser to refuse cookies or alert you when they are
being used.
10. Changes to This Policy
We may update this Privacy Policy periodically.
The latest version will always be available on our website with the updated date.
11. Contact
Information
If you have any questions or concerns about this policy or our data practices,
you may contact us:
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