Privacy Policy

Privacy Policy

At SkillRise, we are committed to protecting the privacy and personal data of our users, clients, and visitors. This Privacy Policy outlines how we collect, use, store, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other applicable European privacy laws. By interacting with our website, registering for our services, or contacting us directly, you consent to the practices described below.

1. Information We Collect

We collect personal data to deliver our services effectively. The types of information we collect include, but are not limited to:

  • Personal Identifiers: Name, email address, telephone number, billing address, company name, job title
  • Account Information: Login credentials, preferences, and service history
  • Payment Information: When applicable, securely processed through third-party providers
  • Device and Usage Data: IP address, browser type, operating system, referring URLs, and activity on our website
  • Communications: Emails, feedback, and correspondence submitted by users

2. How We Use Your Information

We use the data collected to:

  • Provide access to our training programs and educational resources
  • Customize your learning experience and program recommendations
  • Respond to inquiries and provide customer support
  • Improve the functionality and content of our website
  • Send newsletters, course updates, marketing materials, and event invitations (only with your consent)
  • Process payments and maintain business records

3. Legal Basis for Processing

Our processing activities rely on one or more of the following legal bases:

  • Your consent for communication and marketing
  • Contractual necessity to provide services you've requested
  • Our legitimate interest to improve our services and understand our users
  • Legal obligations that require us to retain and disclose certain information

4. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. You may request deletion of your data at any time, subject to legal and contractual obligations.

5. Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your data with:

  • Third-party service providers (e.g., payment processors, cloud hosting)
  • Regulatory bodies or legal authorities when required by law
  • Business partners only with your express permission

All third parties are required to comply with data protection obligations aligned with GDPR.

6. International Data Transfers

If we transfer personal data outside the European Economic Area (EEA), such transfers are safeguarded with appropriate legal mechanisms such as standard contractual clauses.

7. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate information
  • Request erasure (right to be forgotten)
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

8. Data Security

We implement strict security protocols to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and limited access to personal data.

9. Cookies

Our website uses cookies to improve your browsing experience and gather analytical data. You may configure your browser to refuse cookies or alert you when they are being used.

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website with the updated date.

11. Contact Information

If you have any questions or concerns about this policy or our data practices, you may contact us:

SkillRise
Boulevard Haussmann 103, 75008 Paris, France
Phone: +33 1 83 64 95 28
Email: [email protected]